bet 335 Privacy Policy —
How We Collect, Use, and Protect Your Personal Data

1. Introduction

This Privacy Policy ("Policy") is issued by bet 335 ("bet 335", "we", "us", "our") and applies to all personal data collected through the bet 335 online casino and sports betting platform accessible at bet335.pro and all associated interfaces (collectively, "the Platform").

bet 335 is an English-language online gambling platform designed specifically for players in Pakistan. The Platform operates in PKR and offers live dealer casino games, jackpot slots, Cockfighting arena betting, cricket betting, and associated financial services including PKR deposit and withdrawal processing via Easypaisa, JazzCash, NayaPay, SadaPay, Bank QR, and Raast.

bet 335 acts as the data controller with respect to the personal data of Pakistan players and Platform visitors. This means we are responsible for deciding how and why personal data is processed and for ensuring that such processing is conducted lawfully, fairly, and transparently.

This Policy should be read alongside the bet 335 Terms & Conditions and Responsible Gaming Policy, which are published separately on this Platform.

2. Personal Data We Collect

The categories of personal data that bet 335 may collect from Pakistan players and Platform visitors include, but are not limited to, the following:

3. How We Collect Your Data

bet 335 collects personal data through the following channels:

• Directly from you: when you register a bet 335 account, complete the KYC verification process, make a PKR deposit or withdrawal, contact the bet 335 support team, or update your account settings;
• Automatically during Platform use: technical data such as IP address, device identifiers, and session activity is collected automatically when you access the Platform, whether logged in or not;
• From third-party payment providers: when you transact using Easypaisa, JazzCash, NayaPay, SadaPay, or Bank QR, bet 335 receives transaction confirmation data necessary to credit your PKR wallet and maintain accurate records;
• From identity verification services: where bet 335 uses a third-party provider to assist with CNIC verification, that provider may return verification status data to bet 335;
• Through cookies and similar technologies: as described in Section 10 below.

4. How We Use Your Personal Data

bet 335 uses personal data collected from Pakistan players for the following purposes:

• Account management: to create, maintain, and administer your bet 335 account, including processing bet 335 Login sessions and implementing account security measures such as two-factor authentication;
• Identity verification and KYC compliance: to verify that you are who you say you are, that you meet the 18+ age requirement, and that your account is legitimately operated in your name;
• Payment processing: to process PKR deposits and withdrawals through your chosen payment method and to maintain accurate PKR transaction records;
• Platform services: to enable access to all bet 335 products including live baccarat, jackpot slots, Cockfighting betting, and cricket markets;
• Customer support: to respond to your queries, resolve complaints, and provide 24/7 English support to Pakistan players;
• Responsible gaming: to operate and enforce responsible gaming tools including deposit limits, loss limits, session reminders, and self-exclusion arrangements;
• Security and fraud prevention: to detect and prevent unauthorised access, fraud, money laundering, and other prohibited conduct as defined in the bet 335 Terms & Conditions;
• Marketing communications: to send promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications (see Section 11);
• Legal compliance: to meet obligations under applicable anti-money laundering, age verification, and data protection requirements.

5. Legal Basis for Processing

bet 335 processes personal data on the following legal bases:

• Contractual necessity: processing required to fulfil bet 335's obligations under the account agreement with you — including operating your PKR wallet and enabling game access;
• Legal obligation: processing required to comply with applicable KYC, anti-money laundering, and age verification requirements;
• Legitimate interests: processing for fraud prevention, platform security, and improvement of Platform services, where such interests are not overridden by your own data protection rights;
• Consent: where processing is based on your consent — such as receipt of marketing communications — you may withdraw that consent at any time by contacting the bet 335 support team or updating your account preferences.

6. Data Sharing and Third Parties

bet 335 does not sell, rent, or transfer personal data to unaffiliated third parties for their own marketing or commercial purposes. Personal data is shared with third parties only in the following limited circumstances:

6.1 Service Providers

bet 335 works with carefully selected third-party service providers who assist in operating the Platform. These include payment processing providers (Easypaisa, JazzCash, NayaPay, SadaPay), identity verification services, game content providers, cloud hosting infrastructure providers, and customer support technology vendors. These providers are permitted to process personal data only to the extent necessary to provide their contracted services to bet 335 and are bound by data processing agreements.

6.2 Legal and Regulatory Obligations

bet 335 may disclose personal data to governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law or by a valid legal process. bet 335 will, where legally permissible, notify affected players of such disclosures.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the bet 335 business, personal data held by bet 335 may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer that materially affects how their data is processed.

7. PKR Payment Data and Financial Records

The processing of PKR payment transactions on bet 335 necessarily involves the sharing of transaction data with your chosen payment provider — for example, Easypaisa or JazzCash. The privacy practices of these third-party payment providers are governed by their own separate privacy policies, which we encourage you to review. bet 335 is not responsible for the data practices of independent payment providers.

bet 335 retains records of all PKR transactions associated with your account, including deposit and withdrawal amounts, timestamps, and payment method identifiers. These records serve both operational and legal compliance purposes and are retained for the period specified in Section 8 below.

8. Data Retention

bet 335 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Account and identity data: retained for the duration of your active account and for a minimum period of five years following account closure, in line with applicable record-keeping requirements;
• PKR transaction records: retained for a minimum of five years following the date of the transaction;
• KYC documentation: retained for the period required by applicable identity verification and anti-money laundering obligations, typically a minimum of five years from the date of verification;
• Gaming session records: retained for three years from the date of the session;
• Support correspondence: retained for two years from the date of the last communication in the relevant thread;
• Technical and session data: retained for up to 13 months from collection.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised in accordance with bet 335's internal data management procedures.

9. Security Measures

bet 335 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the bet 335 Platform;
• AES-256 encryption for personal data stored within bet 335's systems;
• Hashed password storage — your bet 335 Login password is never stored in readable plain text;
• Two-factor authentication available to all bet 335 account holders;
• Restricted internal access controls ensuring only authorised personnel can access personal data, on a documented need-to-know basis;
• Regular security assessments and penetration testing of the Platform infrastructure;
• Session anomaly detection to identify and respond to unusual access patterns in real time.

While bet 335 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, bet 335 will notify affected players promptly in accordance with applicable obligations.

10. Cookies and Tracking Technologies

The bet 335 Platform uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and understand how players interact with the site. The categories of cookies used are as follows:

• Essential cookies: strictly necessary for the Platform to function, including session management, bet 335 Login authentication, and security token maintenance. These cannot be disabled without impairing Platform functionality;
• Functional cookies: used to remember your Platform preferences, such as your preferred payment method and account display settings;
• Analytics cookies: used to understand aggregate player behaviour on the Platform, such as which games are most frequently accessed and where players encounter difficulties. This data is anonymised before analysis;
• Marketing cookies: used to present relevant promotional content to players who have consented to marketing communications from bet 335.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to access core bet 335 Platform services.

11. Marketing Communications

bet 335 may send marketing communications — including bonus offers, game launch notifications, promotional updates, and loyalty programme information — to players who have opted in to receiving such communications during registration or through their account settings.

You may opt out of marketing communications from bet 335 at any time by:

• Updating your communication preferences in your bet 335 account settings after login;
• Using the unsubscribe mechanism included in any marketing email received from bet 335;
• Contacting the bet 335 support team directly and requesting removal from marketing lists.

Opt-out requests are processed within five business days. Opting out of marketing communications does not affect your ability to receive transactional communications — such as PKR payment confirmations, account security alerts, or responsible gaming notifications — which are sent regardless of marketing preferences.

12. Your Data Rights

Pakistan players holding a bet 335 account have the following rights in respect of their personal data. To exercise any of these rights, please contact the bet 335 support team via live chat or at the email address listed in Section 15.